How to Reset Windows 10

Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows.

To get started, go to Settings > Update & security > Reset this PC > Get started and choose an option.

If you can’t open Settings,

Restart PC from the sign-in screen. Press the Windows logo key  +L to get to the sign-in screen, then hold the Shift key down while  select Power  > Restart in the lower-right corner of the screen.

After PC restarts, select Troubleshoot > Reset this PC.

Options for RESET are:

1. Keep my files
   • Reinstalls Windows 10 and keeps your personal files.
   • Removes apps and drivers you installed.
   • Removes changes you made to settings.
   • Removes any apps your PC manufacturer installed.
2. Remove everything
   • Reinstalls Windows 10 and removes all your personal files.
   • Removes apps and drivers you installed.
   • Removes changes you made to settings.
   • Removes any apps your PC manufacturer installed.
3. Restore factory settings
   • Reinstalls the version of Windows that your PC came with (either Windows 8 or Windows 8.1) and removes your personal files.
   • Removes apps and drivers you installed.
   • Removes changes you made to settings.
   • Reinstalls any apps your PC manufacturer installed on your PC.

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