Brother Printer Cannot Detect Ink – Brother is the reputed brand which manufacturers printing devices for personal and office uses. It has various features which provide convenience to the users in using it. However, there is no doubt that the user while using the Brother printer faces technical glitches. The solution to all the Brother printer problems lies in the hand of technical experts. And therefore we are introducing you to a team of technical certified professionals i.e, Tech Support Expert. We are here to solve the most common error our customers are facing i.e, Brother Printer Cannot Detect Ink.
“Cannot Detect Ink” is faced by most of the people while installing a new ink cartridge who are using Brother inkjet printers latest model. One of the main reason behind the occurrence of this error is that retailers are selling generic cartridges with outdated microchips attached. And this is the reason we always recommend you to buy generic ink from a reputable dealer. If you want to have complete guidance on Brother Printer Cannot Detect Ink issue then read our ultimate guide. We, Tech Support Expert is available 24/7 to provide you with the best customer support services.
To avail, our tech support services give us a call at our toll-free number 800-742-9005. You can even drop us a mail at email@example.com. Our team of experts will respond to you instantly and provide you with the best solution.
Some of the Reasons Behind Brother Printer Cannot Detect Ink
Go through the various reasons that causes Brother printer is not able to recognise ink error:
Internal memory reset required – Usually, your printer should automatically identify a new cartridge and reset its internal memory, ensuring that it’s displaying full ink and toner levels. But sometimes the printer doesn’t perform this correctly and believes that the old one or no cartridge is installed. This is when the infrared beams stop working.
Damaged contacts stop chip data being read – The new ink cartridge has various metal contacts that connect to similar metal contacts in the printer allowing them to communicate. Dirt on the contacts inside the printer can stop the printer from reading the information on the chip.
Protective strips are not removed yet – In case you haven’t removed protective covers or strips that are attached to the new cartridge when you first unpacked it. Because of this printer will fail to register the new cartridge and this further results into an error. To solve this take the cartridge out of your printer and ensure all strips, plastic covers or tabs are removed before installing the cartridge again.
Brother Cartridge Protection is enabled – While update firmware is essential if you have a Brother printer an update may be installed to enable cartridge protection. This then prevents these cartridges from working in any other printer. Cartridge protection may also stop compatibles from working in your printer at all.
How to Resolve the Brother Printer Cannot Detect Ink Error?
We are providing you the best way to fix this error within no time.
Reset the Printer Memory
- First of all, remove your new cartridge and replace it will the old one. Wait for 10 minutes.
- Replace the old cartridge with the new one again. Usually, these two steps fix the issue. Therefore see if your printer identifies new cartridges. However, if you still persist the issue then move further.
- Now remove the new cartridge. Ensure you place it in a clean and safe place where the cartridge won’t damage.
- Turn off the printer using its power button.
- Then unplug your printer at the wall. Leave your printer unplugged for 10 minutes.
- After that plug, your printer back in at the wall but don’t press the power button yet.
- Next, insert your new cartridge.
- At last press the power button on your printer.
Why Opt Tech Support Services for Brother Printer Errors?
Days are gone when people have to rush to the local technician store to get their printer issue fixed. Now with the advancement in technology, Tech Support Expert has come with both the online and offline services. Our experts are well-trained and have experience of more than 10 years in the technical field. By connecting with us you can easily solve your Brother printer cannot detect ink efficiently in a few days.
Here we have listed some of the reasons for choosing us:
Budget-Friendly Service Charges
No matter you are stuck in how complex Brother printer issue, Tech Support charges quite an affordable price.
Our experts are active round the clock to serve you with the best in class technical support. Thus you will get the services on time.
24/7 Active Helpdesk
If you get stuck in between any of our provided step and need assistance then you can connect with us anytime. We are providing various ways to connect with us i.e, via Live Chat, Toll-free number 800-742-9005 or email facility.