How To Fix Ricoh Scan To Email Transmission Failed Issue – Ricoh is a popular printer and copier brand worldwide. The printer can be commonly seen in corporate offices and homes to print high-quality printouts. However, sometimes it is common to encounter a Ricoh Scan To Email Transmission Failed Issue. Many people seek expert consultation when they can easily troubleshoot the issue themselves. Tech Support Expert has compiled an article to elaborate on How To Fix the Ricoh Scan To Email Transmission Failed Issue. After going through this blog you will be easily able to solve the Ricoh Scan To Email Transmission Failed Issue without any need of technical assistance from experts.
Tech Support Expert is forever active to help you troubleshoot any technical error you may face in your daily operations. The Ricoh scan-to-email transmission failed issue is a common problem that users of Ricoh multifunctional printers (MFPs) and scanners may encounter when trying to scan and send documents or images via email directly from the device. With this troubleshooting guide you will be able to easily resolve your problems. However, in case the issue is not resolved with this troubleshooting guide inform the concerned brand and immediately seek help.
Common Causes of Ricoh Scan To Email Transmission Failed Issue
The Ricoh Scan To Email Transmission Failed Issue can be caused by several possible issues. To be able to troubleshoot any technical issue it is important to identify the possible cause of the error. We have listed the possible causes of the Ricoh Scan To Email Transmission Failed Issue. Read the causes list below to get a better idea of what might be causing the error.
- Network Connectivity issues
- STMP Server Configuration
- Entering incorrect or outdated login credentials.
- Error in security settings and firewalls.
- Email Account Lockout
- Attachment Size Limits
How To Fix Ricoh Scan To Email Transmission Failed Issue
The Ricoh Scan To Email Transmission Failed Issue can be very frustrating. This issue can usually be resolved by tracking the root cause. If the error is caused by specific configuration or network problems that can be easily solved with the right steps. Check out the steps below to learn How To Fix the Ricoh Scan To Email Transmission Failed Issue.
Check the Network Connection
Sometimes the root cause is as simple as a network connectivity issue. Check the cables, Wi-Fi connections, or ethernet connections to ensure the connectivity issue. Resolve this issue by ensuring that the Ricoh MFP is properly connected to your network.
Verify SMTP Server Settings
Incorrect SMTP or simple mail transfer protocol server settings can cause problems in sending emails successfully. There can also be issues with the server address, port, and authentication settings. You can troubleshoot this issue by performing the following steps:
- Access the Ricoh MFP’s web interface using its IP address.
- Move to the email settings or scan the email settings.
- Ensure the SMTP server address is correctly entered.
- Make sure the common SMTP ports 25, 465, and 587 match your email provider’s settings.
- Verify the username and password.
Check and Test Your Email Account
If there is an issue with your email account you may face a Ricoh Scan To Email Transmission Failed Issue. Ensure that your email account configured on the MFP is active and has the right password. You can also send a test email from the same configured account to ensure that you can send and receive emails.
Update Your Firmware and Software
An outdated firmware and software can also cause the problem of the Ricoh Scan To Email Transmission Failed Issue. Check if there are any firmware or software updates available for Ricoh MFP.
Scan Resolution and File Size
You also need to make sure there is no problem with the resolution and file size. You can ensure by reducing the resolution or file size of the scanned documents if they are excessively large. Some email servers are known to have attachment size limits.
Try Disabling the Antivirus or Firewall
You can check if the antivirus or firewall is causing the issue by temporarily disabling the antivirus software on the MFP. If the issue gets resolved with this, adjust the settings to allow the MFP to communicate.
With this article by Tech Support Expert you can learn How To Fix Ricoh Scan To Email Transmission Failed Issue. You are required to follow a systemic approach when trying to troubleshoot this error. Begin with the basic checks and gradually move towards the complicated ones. If you are unable to resolve the issue even after trying all the techniques, reach out to the Ricoh printer customer care immediately.